Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
OmniAI collects information you provide directly to us, such as when you create an account, use our service, or contact us for support. This may include your name, email address, phone number, and any other information you choose to provide. We also collect information automatically when you use our service, including your IP address, device type, browser type, and usage patterns through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our service, process transactions, send transactional and promotional communications, respond to your inquiries, and comply with legal obligations. We may also use your information to analyze trends, monitor the effectiveness of our marketing, and personalize your experience. Your information helps us understand user behavior and optimize OmniAI for better performance and user satisfaction.
3. Data Sharing
OmniAI does not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, such as payment processors and customer support platforms. We may also disclose information when required by law, to protect our rights, or in response to legal processes. Any third-party service providers are bound by confidentiality agreements and must use your information only as necessary to provide services to OmniAI.
4. Cookies
OmniAI uses cookies and similar tracking technologies to enhance your experience on our service. Cookies are small files stored on your device that help us recognize you, remember your preferences, and track usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect the functionality of our service. We use both session-based and persistent cookies to improve security, personalization, and analytics.
5. Data Retention
We retain your personal information for as long as necessary to provide our service, fulfill the purposes outlined in this policy, and comply with legal obligations. When you request deletion of your account, we will remove your personal information within a reasonable timeframe, unless we are required to retain it by law. Certain aggregated or anonymized data may be retained for analytical and research purposes.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to opt-out of marketing communications or data processing for certain purposes. To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframe required by applicable law.
7. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at privacy@omniai.com. You may also reach out through our contact page for additional support options. We are committed to addressing your privacy concerns and will respond to your inquiries promptly.